User Perspective Back to site

Human-to-bot conversations, whenever users want and in their own language.

Reveal product opportunities that usually stay hidden.

User interviews are important for building user empathy, but they are slow and demanding.

That’s why your goal of speaking with at least three users a week ends up as one. That’s simply not enough. And most of us speak only a couple of languages, so we tend to talk only to users who speak the same language and miss those who don’t.

How it works

  1. 01

    You create a conversational research study: define what you want to learn and which languages your users speak.

  2. 02

    Share the study links (one per language) with your users.

  3. 03

    Users click the link and talk for 15–20 minutes.

  4. 04

    The bot prompts users to share specific stories related to the research objective and gets rich context through follow-up questions.

  5. 05

    User Perspective analyses the conversations and turns them into product opportunities. It categorises them by theme and sizes them by how often certain user needs, pain points or desires repeat across conversations, so you understand where to focus and invest your team’s efforts.

The demo: one 5-minute interview in English, from the participant’s side, with the recap you’d get.

Experience the conversation yourself.

Try User Perspective as a participant. See how it navigates the conversation and follows up on your answers, and what insights land in the recap.

The demo is invite-only.

Open the personal link you were sent to try the research assistant. It works on a computer with Chrome, Safari or Edge, and takes about six minutes.

Checking your invite link…